Terms and Conditions

Effective Date: 28.07.2025

Welcome to EllloMed. These Terms and Conditions (“Terms”) govern your access to and use of our Electronic Health Record (EHR) system, including any associated websites, mobile applications, services, or tools provided by us.

By registering or using our platform, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our services, you confirm that you are of legal age and have the authority to enter into a binding agreement. If you do not agree to these Terms, please do not use the platform.

2. Services Offered

Our EHR system allows clinics, pharmacies, and authorized users to manage:

  • Patient records and medical histories
  • Pharmacy orders and billing
  • Appointments and clinical notes
  • Automated inventory tracking and alerts
  • AI-assisted prescriptions and summaries

We may update or modify features at any time without prior notice.

3. User Responsibilities

You agree to:

  • Use the platform only for lawful medical and administrative purposes
  • Maintain confidentiality and security of login credentials
  • Ensure accuracy of patient information and data input
  • Comply with applicable laws, including medical and data privacy regulations (e.g., HIPAA or local equivalent)

4. Account and Access

You are responsible for maintaining the confidentiality of your account credentials. Any activity under your account is considered your responsibility. Notify us immediately of any unauthorized use or breach of security.

5. Data Privacy and Security

We take data privacy seriously. All user and patient data is stored securely and is encrypted both at rest and in transit. We will never sell or misuse your information. Please review our [Privacy Policy] for more details.

6. License and Intellectual Property

We grant you a limited, non-exclusive, non-transferable license to use the EHR platform. All intellectual property, including software, design, logos, and features, remain the exclusive property of [Company Name].

7. Limitations of Liability

We strive for high uptime and reliability but do not guarantee uninterrupted service. Under no circumstances shall we be liable for:

  • Any indirect or incidental damages
  • Data loss due to misuse or third-party actions
  • Errors in clinical notes or prescriptions generated by AI tools (human verification is required)

8. Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms
  • Engage in fraudulent or illegal activity
  • Pose a risk to system integrity or patient data

You may also request account deletion in writing.

9. Modification of Terms

We may revise these Terms from time to time. Continued use of the platform after updates implies your acceptance of the revised Terms. You will be notified of significant changes in advance.

10. Governing Law

These Terms shall be governed by the laws of [Your Country/State]. Disputes arising from these Terms will be handled in accordance with the jurisdiction of [Your Preferred Court or Arbitration Center].

11. Contact Us

For any questions or concerns about these Terms, please contact us at:

Email:business@ellocentlabs.com

Phone:+91 9056999485

Address:Plot No. C-184, 4th Floor, Industrial area, Phase VIIIA Sector 75, SAS Nagar, Punjab 160071